Frequently Asked Questions
Email Access
How to access your business email?
There are multiple methods to access your business email.
Online Webmail:
Your domain includes webmail as standard, accessible by visting https://webmail.<yourdomain>
Email Settings for IMAP Access:
If you are looking to access your email from Outlook or add to a mobile device, please use the settings as follows:
Name: Set to a name you would like to be shown.
Email Address: Set to your email address.
Account Type: IMAP
Incoming Mail Server: mail.<yourdomain>
Outgoing Mail Server: mail.<yourdomain>
Username: <your email address>
Password: <your password>
Incoming Port: 993 SSL/TLS
Outgoing Port: 465 SSL/TLS
Outlook Setup Guide
Outlook Setup Guide:
Please check you have your email account details ready, these are typically:
Name: Set to a name you would like to be shown.
Email Address: Set to your email address.
Account Type: IMAP
Incoming Mail Server: mail.<yourdomain>
Outgoing Mail Server: mail.<yourdomain>
Username: <your email address>
Password: <your password>
Incoming Port: 993 SSL/TLS
Outgoing Port: 465 SSL/TLS
Open Outlook and proceed to add a new account - File -> Add Acount.
On the next welcome screen, enter you email address created in the Email Control Panel.
Select Advanced and tick Let me set up my account manually.
Select the account type: IMAP.
On the mail settings screen, enter your account details.
Press next, it will ask you to enter your password. Once done your account will now be setup.